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8 anos de experiencia
Competencias
Customer Experience Leadership
Trust & Safety Operations
Team Leadership
Stakeholder Management
Global Operations
Cross-Functional Collaboration
CRM
Salesforce
Zendesk
KPI & SLA Management
Workforce Planning
Process Design
Data Analytics
SQL
Customer Success
Formacion
Advanced Management Certificate (Coaching Leadership & Organizational Psychology) – ISCAE, Morocco (2024)
Idiomas
ar
fr
en
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Ultima actualizacion: hace 2 semanas